Contact SnapTravel Customer Service
SnapTravel Phone Numbers and Emails
Toll-Free Number:
-
(877) 778-2321
SnapTravel Email:
SnapTravel Contact Information
SnapTravel Help Center:
Corporate Office Address:
Summary of SnapTravel Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call SnapTravel Customer Service?
Activation/ Cancellation Question:
- “Cancel booking”
- “Cancel reservation”
- “Cancellation”
Refund Question:
- “Asking for partial refund because full accomodations aren't availabe. Not happy!!”
- “Refund me”
- “Motel didn't have water. Need refund”
Request for Information Question:
- “I need to find out if my reservation has been canceled with you guys”
- “I want to apply any reward money credits to my next reservation and I need help”
- “Special request”
Payments and Charges Question:
- “Payment method”
- “Regarding charges”
- “Billing”
Return/ Replace Question:
- “Change reservation”
- “Wrong reservation date”
- “Change booking”
Product/ Service Question:
- “Trying to book a room”
- “Using credits to book a reservation”
- “Reservation not in system”
Cards Question:
- “Your credit card was charged”
- “Card keeps declining”
- “Card isn't being charged”
Shipping and Delivery Question:
- “Didn't get my confirmation”
- “Didn't receive my refund for the nights we did not stay at hotel”
- “Trying to get the phone number for reservation stays”
Staff Question:
- “Customer service”
- “Need to speak to customer service”
- “Customer service issue”
Account Question:
- “Account credits”
- “Sign in”
- “My account isn't showing my credits”
Website/ Application Question:
- “Web site booked for wrg dates and wrg location”
- “Booking. Trouble with website.”
- “Web site booked wrong date”
Employment Question:
- “Job wants itemized receiot”
Other Question:
- “No Locals policy”
- “I cant check in my room”
- “Rkfj”
About
Room Booking, Customer Care, Holiday Inn Room Booking
Pros: No pros, Non, Lower prices at times, Big joke, Cheaper price
Cons: Very poor customer problem resolution, Cutomer service, No assistance what so ever, Terrible customer service, Once they take your money there is no further assistance
SnapTravel is ranked 31 out of 886 in Travel Agencies category
USA, Worldwide, UK
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