SnapTravel Phone Numbers and Emails

Toll-Free Number:

  • (877) 778-2321

SnapTravel Email:

Customer Service

SnapTravel Contact Information

SnapTravel Help Center:

Corporate Office Address:

260 Queen St W, 4th floor,
Toronto, Ontario M5V 1Z4
Edit Business Info

SnapTravel Rating Based on 1.2K Reviews

Rating details

more details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

Summary of SnapTravel Customer Service Calls

04:17 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call SnapTravel Customer Service?

Activation/ Cancellation Question:

  • “Cancel booking”
  • “Cancel reservation”
  • “Cancellation”

Refund Question:

  • “Asking for partial refund because full accomodations aren't availabe. Not happy!!”
  • “Refund me”
  • “Motel didn't have water. Need refund”

Request for Information Question:

  • “I need to find out if my reservation has been canceled with you guys”
  • “I want to apply any reward money credits to my next reservation and I need help”
  • “Special request”

Payments and Charges Question:

  • “Payment method”
  • “Regarding charges”
  • “Billing”

Return/ Replace Question:

  • “Change reservation”
  • “Wrong reservation date”
  • “Change booking”

Product/ Service Question:

  • “Trying to book a room”
  • “Using credits to book a reservation”
  • “Reservation not in system”

Cards Question:

  • “Your credit card was charged”
  • “Card keeps declining”
  • “Card isn't being charged”

Shipping and Delivery Question:

  • “Didn't get my confirmation”
  • “Didn't receive my refund for the nights we did not stay at hotel”
  • “Trying to get the phone number for reservation stays”

Staff Question:

  • “Customer service”
  • “Need to speak to customer service”
  • “Customer service issue”

Account Question:

  • “Account credits”
  • “Sign in”
  • “My account isn't showing my credits”

Website/ Application Question:

  • “Web site booked for wrg dates and wrg location”
  • “Booking. Trouble with website.”
  • “Web site booked wrong date”

Employment Question:

  • “Job wants itemized receiot”

Other Question:

  • “No Locals policy”
  • “I cant check in my room”
  • “Rkfj”


Top SnapTravel Services

Room Booking, Customer Care, Holiday Inn Room Booking

SnapTravel Pros and Cons

Pros: No pros, Non, Lower prices at times, Big joke, Cheaper price

Cons: Very poor customer problem resolution, Cutomer service, No assistance what so ever, Terrible customer service, Once they take your money there is no further assistance

Related Companies


SnapTravel reviews and complaints

SnapTravel is ranked 31 out of 886 in Travel Agencies category

Area Served

USA, Worldwide, UK

Payment Methods

VISAPayPalMasterCardDiscoverAmerican Express

Edit Description

Compare SnapTravel To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

3420 reviews
2619 reviews
Hotels Com
2120 reviews
Write a review
Do you have something to say about SnapTravel? What happened? What can we help you with?
Submit review Don't show this popup