Contact Super com Customer Service
Super com Phone Numbers and Emails
Toll-Free Number:
-
(844) 461-2577
Legal:
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(877) 376-2710Privacy Inquiries
Super com Emails:
Contact Information
Super com Website:
Super com Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Addresses:
Re: Service Terms
1249 Stirling Rd Ste 2
Dania Beach, FL 33004
United States
SnapMoney, Inc.
18 Bartol Street, Unit #159
San Francisco, CA 94133
Super com Customer Service Reviews
They don't help with anything! I received the wrong room twice and was offered a refund and never got it.
Never spoke to a supervisor after I asked repeatedly, and had to call 7 or 8 times to get zero results. I'm beyond pissed off and so tired of this stupid company.
The motels I booked were dirty, customer service was horrible and when we contacted corporate, we were asked to leave for bogus noise complaints and various other things that were not related to me and my husband. And also, I was charged more after my booking each time because the booking company gave me the wrong room.
So disgusting. This app promised to offer a cash advance but there was none.
They just took my money and can no longer be contacted.
I want my money back right now. GIVE MY MONEY BACK.
If zero stars was an option that is what I would give them. The customer service is an absolute joke.
They refuse to help in any way whatsoever. And DO NOT waste your money paying extra for free cancellation because the time frame is 5 days before the booking. Not sure how that benefits anyone when you purchase that option because of last minute things that may arise.
Absolute joke of a service. Highly DO NOT recommend!!!
How Good is Super com's Customer Service?
Summary of Super com Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Super com?
Refund Question:
- “Refund”
- “Refund/credit”
- “Hotel refund”
Activation/ Cancellation Question:
- “Cancel membership”
- “You canceled my reservation”
- “Cancelled flight”
Payments and Charges Question:
- “Exfention on repayment”
- “Booked a room and was charged but the hotel claims they have no rooms. I need my momey back”
- “Unauthorized charges”
Request for Information Question:
- “Question about withdrawals”
- “About my accounts an rewards”
- “Need help with something please with our booking”
Return/ Replace Question:
- “To change dates of booking”
- “Change dates on booking”
- “I need to change my address”
Product/ Service Question:
- “Booking issue”
- “Booking issues”
- “Took money, booking did not work.”
Cards Question:
- “Supercard”
- “Charging my card without my permission and my husband's card”
- “Keep charging my card multiple times”
Shipping and Delivery Question:
- “Hotel never received the money”
- “Haven't received my super card”
- “I didn't receive the booking confirmation.”
Staff Question:
- “Speak with Manager”
- “Customer service”
- “Customer service issue”
Account Question:
- “I can not access my superpay card account”
- “Can't set up my account for some reason.”
- “Keep taking money out of my account”
Website/ Application Question:
- “App not working”
- “Website malfunction”
- “The site would not let me book a room that I needed right away and when I called customer service they were useless!”
Employment Question:
- “I booked a reservation in Laredo Texas Saturday night and I've yet to receive the receipt so I can get paid by my employer please send a receipt to my email”
- “I need my hotel receipts for the 3 nights that I booked my hotel on August 25 26 27 I checked out Sunday the 28 I need these receipts for my employer”
- “Job wants itemized receiot”
Other Question:
- “Change room type”
- “Reservation not found at hotel”
- “Imfo”
About
At Super, we help everyone live the fullest with life-changing rewards and savings. See the world on a budget with SuperTravel and score low prices on name brands at SuperShop.
Our newest goal? Helping you thrive with SuperCash. Our users win big -- like premium cashback, platinum-level rewards, and boosted credit scores.*
Start living the life you earned with Super, your everyday savings sidekick.
*Terms apply
Super com is ranked 135 out of 1013 in Travel Agencies category
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